Testimonials

I recently engaged Mark to facilitate a couple of sessions with my executive and management teams around Mastering Difficult Conversations.  This workshop was highly effective for both teams and the structure of the day resulted in the team remaining fully engaged and energised. Mark is an excellent facilitator, engaging, and knowledgeable and manages the energy in the room better than any facilitator I have previously engaged.

An extremely valuable program for anyone, as these skills apply to both personal and professional life. Mark was an excellent facilitator and communicator, he made everyone feel comfortable and at ease. I am recommending this program to everyone I work with.

I found the course (and coaching session) remarkably interesting, thought provoking and useful. The tools and models were great, and I am already putting what I learnt into practice. The fact that we did the program virtually did not hinder the experience at all.

This was one of the best training programs I have done. The course was excellent – great content, great facilitator. The follow up coaching session allowed me to hone into a tricky challenge I had, and the subsequent blogs were valuable.

Mark’s approach to helping parties work through what seemed insurmountable conflict was amazing. His simple framework and models enabled each party to shift their perspective, improve their communication skills and identify ways to work more collaboratively in the future.

Mark’s team coaching process facilitated a shift in our team. People began to feel more comfortable talking  honestly, discussing issues, and identifying solutions. We refined our purpose and goals and began to transition from a group to a real team.  It was a great experience that I recommend to others.

Mark helped me adjust my approach and become a more effective leader. He helped me become more empathic, a better listener and more self-aware. Our coaching enabled me to successfully navigate the challenges of influencing others in a large global corporate. I continue to recommend him to friends and colleagues who need a great executive coach.

I loved working with Mark – he challenged me to think differently and through his approach, helped me become a more strategic thinker. His model for mastering challenging conversations has improved the way I communicate and seek to influence others. The coaching was a valuable experience.

Mark is a great coach. He clearly cares about his clients and creates a great space to grapple with challenging problems. I enjoyed working with him and feel I grew as a leader. I’d definitely work with him again.

I have no doubt I am a better leader because of working with Mark. His engaging style and probing questions forced me to pause and think more broadly as I grappled with the challenges of leading a large team and dealing with the complexities of talented, clever people. His rich experience and insights were invaluable, and I’d certainly recommend Mark to others.

Marks’ broad background and experience brought instant creditability with everyone attending our meeting, which became invaluable when all participants were challenged to find a fair and reasonable outcome for all parties.  His strong but disciplined approach allowed everyone to remain focussed on the objectives, tease out the real issues and not get carried away with emotion. I will certainly look to use Mark as a facilitator in the future.

Mark quickly grasped the context of the situation and developed a recommended approach that worked very well. His facilitation style was sensitive and appropriate. He quickly picked up on the mood in the room and adapted his approach accordingly. He brought the right mix of an external perspective and an understanding of the issues. It was a positive and constructive experience.

Mark has a friendly considered style, but challenges participants when necessary. Our people always walk away feeling respected and heard. I highly recommend Mark for anyone looking for a collaborative, action-oriented process that delivers outcomes.