Books
Description
Managing conflict is a core capability for today's leaders. In this book, Mark Rosenberg draws on his extensive experience as an executive coach and mediator to provide leaders with insights and practical tools to improve communication and master hard conversations.
In this practical and easy-to-read book, you will:
- Deepen your self-awareness and understanding of conflict
- Learn a step-by-step approach to preparing for hard conversations
- Develop your skills and increase your confidence to manage difficult situations
- Work through two powerful case studies that show how the process works
- Learn when and how to give effective feedback
Mastering Hard Conversations provides a proven, practical, structured approach to help you become a better leader by improving your communication and conflict management skills.
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Book Details
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Ordering Options
Purchase Mastering Hard Conversations from your preferred bookshop, as a paperback or eBook, by clicking on the bookshop logo.
Priority online retailers
The Nile
Booktopia
Amazon Australia
EBooks
Apple Books
Amazon Kindle
Booktopia
Rakuten Kobo
Others
Fishpond
Dymocks
Overseas
Blackwell's Learning for Life
Barnes and Noble